Employees are now connecting from home. Here’s a short, but important list of IT issues—from security to bandwidth—that you may encounter while keeping teams connected and productive in this uncharted territory.
Working from home is not at all a new or radical idea. Having everyone work from home during the coronavirus crisis is new and radical. Even though we know, in theory, how to do it, pulling it off with no problems would be miraculous.
Below we describe several classes of problems that could occur. And if the casinos were still open, we’d put money down that there will be many others that nobody anticipated. But you have to try.
Network strain, especially on cellular
Residential broadband networks aren’t typically as busy during the daytime as they will be over the next few weeks. Cellular networks can also expect increased use, as people will use work phones at home for purposes for which they would normally use office equipment, from phone calls to email.There are also potential cost issues for the user: Do you have an unlimited data plan for home broadband or cellular? If you’re going to be doing a lot of video conferencing, you’ll need one. Internet service provider contracts often contain provisions that deprioritized users’ traffic in peak periods, which may or may not result in a detectable difference in service quality. The news is that the “peak periods” of the day may be a lot longer than they used to be.