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Frequently Asked Questions
A Managed Service Provider (MSP) is a third-party company that manages and assumes the responsibility of a defined set of IT and technology management services to its customers. It is a strategic method of improving operations that is commonplace among large corporations as well as small and medium-size businesses, non-profit organizations, and governments. As an MSP, the Fides Tech Solutions Team can act as the client’s IT Department or can simply augment the IT staff that is already in place. The Fides Tech Solutions Team provides clients with best practices for managing their technology needs while freeing up internal staff to focus on their primary business objectives. Services include 24/7 monitoring and response, proactively managed security solutions, patch management, infrastructure management, business continuity, software licensing management and much more. Contact us today if you have any questions.
Businesses need to focus on their core competencies and leave the management of their IT infrastructure to a reliable service provider. By trusting an MSP with the day-to-day operations of your network, you can reduce costs, improve performance and increase efficiency. MSPs offer a wide range of services that cover everything from monitoring and maintenance to Help Desk support and data security. When you partner with Fides Tech Solutions, you get access to the latest technologies and best practices in the industry, all at a fraction of the cost of hiring your own staff. Let us take care of your IT so that you can focus on what you do best.
There is a lot of confusion about the difference between managed service and outsourcing. In short, managed service providers (MSPs) offer ongoing services and support for your technology infrastructure, while IT consultants provide one-time advice or implement a specific requirement. MSPs are more proactive in their management and operation of clients’ IT infrastructure and end-user systems, while consultants lay down the path for effective utilization of IT. Managed services offer many benefits over traditional outsourcing, including improved continuity of operations, reduced total cost of ownership, increased efficiency and scalability, and improved security posture. If you’re looking for a long-term partnership with someone who can help you manage your technology infrastructure and improve your overall IT posture, then you need to contact us today !
We are a customer-centric organization and our success is gauged by the satisfaction of our clients. We have a rich technical expertise which helps us take a comprehensive approach to Managed IT. We also have a proven record of delivering high-quality IT support services. Our competitive edge lies in our ability to deal with every new technology as it emerges while being abreast of the changing regulatory changes across the verticals we serve. Additionally, our team is comprised of certified professionals who are always available to help you out with any tech issue you might face. So, if you are looking for an reliable and affordable Managed IT Services provider, look no further than Fides Tech Solutions!