
Remote Monitoring and Management (RMM) Platform is what enables our IT teams to
Main functions of RMM:
- Gather information about client software, hardware and networks
- Supply us with activity reports and data
- Create appropriate alerts and tickets when problems arise
- Track network and device health
- Monitor multiple endpoints and clients simultaneously
- Automate scheduled maintenance tasks
RMM Benefits
- SMBs can enjoy enterprise-level automation and monitoring
- Issues are detected before they become major problems and avoid system failure
- Our teams can decrease site visits and associated costs
- Clients pay a fixed monthly price to keep their IT up and running
- Fixed pricing means no surprises for the customer
- Optimal network stability is achieved through proactive maintenance
- End-users enjoy increased uptime without disruption during servicing
- The life of devices can be extended with improved performance
- High-valued techs can be focused on preventative maintenance rather than break-fix issues
- Issues are often resolved before clients experience them in their environment
- Reduces surprises and maximizes uptime